Privacy at Washington Iowa Roadside
This page covers what Washington Iowa Roadside keeps when you call (319) 212-5673 or send the request form, and who sees it.
Who operates this site
This website and its phone line are operated by IC Roadside and Keys LLC. Calls to Washington Iowa Roadside are answered 24/7 by IC Roadside and Keys LLC dispatch in Iowa City, Iowa. Dispatch sends an available tow truck or roadside technician, which may be an independent company, and tells you the price before anyone is sent.
What you tell us
On a call or through the form, we keep what you choose to give: your phone number, where the vehicle is, what went wrong and when you need help, and, if you add them, your name and any other notes. The form on this site reaches us through Netlify Forms.
Your payment card
Booking needs a payment card, even when part of the price will be paid in cash. Adding the card does not charge it. The agreed amount is held before help is sent and charged once the job is done. If the job is called off before anyone is sent, the card details are deleted.
What the truck or technician receives
Whoever is sent to your vehicle, including an independent company, gets only what the job needs: where the vehicle is, how to reach you, the job details you confirmed and any cash amount agreed with you.
Photos and your receipt
The technician photographs the job and, when it is finished, sends dispatch a completion form with photos and signatures. You receive a receipt showing what was paid by card and any cash amount agreed.
Questions about your information
Call (319) 212-5673 with any question about what we hold.